How to Report a Real Estate Agent in New York: A Step-by-Step Guide

August 26, 2023George Barrett

Real estate transactions often involve substantial amounts of money and personal information, making the role of a real estate agent critical. If you believe a real estate agent has behaved unethically or illegally, it's crucial to report them to protect yourself and other potential clients. Here's a step-by-step guide on how to report a real estate agent in New York.

Step 1: Document Your Concerns

The first step in reporting a real estate agent is to document your concerns. Compile all relevant information such as the agent's name, the agency they work for, the dates and details of the incident(s), and any supporting evidence like emails, text messages, or other documents. This information will be crucial when filing your complaint.

Step 2: Contact the Real Estate Agency

Before escalating the issue to regulatory bodies, it's advisable to contact the real estate agency the agent is associated with. Describe your issue and provide all supporting documents. The agency may be able to resolve the problem or, at least, take internal actions against the agent.

Step 3: File a Complaint with the New York State Department of State

If your issue isn't resolved by contacting the agency, or if the agent's behavior was particularly egregious, you can file a complaint with the Division of Licensing Services at the New York State Department of State. This is the state agency that licenses real estate professionals in New York.

You can download the complaint form from their website, fill it out, and send it to the Division of Licensing Services. Be sure to include all the relevant details and supporting documents. The Department will then investigate your complaint.

Step 4: File a Complaint with Local or National Associations

If the agent is a member of any local or national real estate associations, such as the National Association of Realtors (NAR) or the New York State Association of Realtors, you can also file a complaint with these organizations. They have codes of ethics that their members are required to follow, and they can take disciplinary action against members who violate these codes.

Step 5: Consult with an Attorney

If you have suffered significant financial loss due to the actions of the real estate agent, or if their actions were illegal, you should consider consulting with an attorney. They can advise you on your legal options and potentially help you recover your losses.


Knowing how to report a real estate agent in New York is essential in ensuring that unethical or illegal practices are dealt with appropriately. It's important to remember that these procedures exist to protect consumers and maintain the integrity of the real estate industry. By reporting unethical or illegal behavior, you're helping to hold agents accountable and maintain high professional standards in the industry.

George is the visionary behind NY Real Estate Trend. With over 20 years of experience in the real estate industry, he has a deep understanding of the New York market and a passion for helping others navigate it.
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